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How we protect your information


Abbey Neuropsychology Clinic Privacy Policy

We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to our Practice’s Web site and governs data collection and usage. By using this website, you consent to the data practices described in this statement. At Abbey Neuropsychology Clinic, we are committed to protecting the privacy and security of your Protected Health Information (PHI) as mandated by HIPAA and other federal laws. This policy outlines our practices regarding PHI and your rights concerning your medical records.

Collection of your Personal Information

This Practice collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by this website. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others.

This Practice encourages you to review the privacy statements of Web sites you choose to link to from the website so that you can understand how those Web sites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other Web sites.

Use of your Personal Information

This Practice collects and uses your personal information to operate the Web site and deliver the services you have requested. This Practice also uses your personally identifiable information to inform you of other products or services available from this Practice and its affiliates. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

This Practice does not sell, rent or lease its customer lists to third parties. This Practice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.

This Practice does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

This Practice will disclose your personal information, without notice, only if required to do so by law.

Use of Cookies

The Web site uses “cookies” to help this Practice personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Security of your Personal Information

This Practice secures your personal information from unauthorized access, use or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Our Privacy Policy for Medical Records

At our practice, we prioritize the confidentiality and security of your Protected Health Information (PHI) and medical records. Our policies comply with federal laws, including HIPAA. Here’s how we protect your information:

Confidentiality and Security:

– Privacy: Your PHI is kept confidential and disclosed only for treatment, payment, healthcare operations, or with your consent.
– Security: We use administrative, physical, and technical safeguards to protect electronic PHI (ePHI). This includes secure storage, encrypted communications, and regular risk assessments.

Your Rights:

– Access: You have the right to access and obtain a copy of your medical records.
– Amendments: You can request corrections to inaccurate or incomplete information.
– Disclosure Accounting: You can receive an accounting of disclosures of your PHI.

Secure Storage and Access Controls:

– Physical Safeguards: We use locked filing cabinets and secure access to storage areas.
– Technical Safeguards: Our electronic systems use encryption, secure passwords, and regular backups.
– Access Control: Only authorized personnel have access to your PHI, based on their job functions.

Privacy Notices and Breach Notification:

– Privacy Notices: We provide a Notice of Privacy Practices (NPP) explaining how your information is used and your rights.
– Breach Notification: In the event of a breach, we promptly notify affected individuals following state and federal guidelines.

Training and Policies:

– Staff Training: Our staff is trained on privacy and security policies and procedures.
– Policy Updates: We regularly update our privacy and security policies to comply with legal requirements.By adhering to these practices, we ensure the confidentiality, integrity, and security of your medical records. If you have any questions about our privacy policy, please contact us.

Changes to this Statement

This Practice will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how this Practice is protecting your information.

Contact Information

For any inquiries or concerns regarding our privacy practices, please contact our Privacy Officer:

  • Name: Victoria Trebbi
  • Phone: 650-215-6840
  • Email: [email protected]
  • Address: 366 S. California Avenue, Suite 14, Palo Alto, CA 94306.
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